Our Guarantee to all our valued Clients:
- Accuracy: We will provide the most accurate return and the largest refund possible. If we make any errors in your return we will correct your return and reimburse you for any penalties and actual interest you incur. You will still be responsible for any additional taxes that would have been due had the error not been made.
- Satisfaction: If you are not satisfied with our tax return services and you choose to neither file them nor allow us to correct your concerns, we will refund your fees in full.
- Assistance: We are available all year to answer any tax questions you may have. Should your tax return be audited, we will help you prepare for the audit and serve as your advisor (not your legal representative) to help explain how the return was prepared. We will help you handle any IRS and state tax return correspondence that you get, including audits, letters and inquiries about your tax return.
- Secure Client Communications: All your correspondence and tax information is handled by using the Client Portal – SecureDrawer by eFileCabinet®. Please contact us for additional information.